Our Policies

All recycled PC's and components come with a limited warranty, 7 days on everything, 30 days on labor.  All PC's are thoroughly checked out and "Certified".  If a return is necessary, your PC will be repaired or replaced at my option.  You must return it to my place or pay for onsite service.  Damage done by you, acts of nature, or outside sources such as Internet viruses, worms, etc. are not covered.  

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Your Security

Due to the fact that new Internet threats are constantly being created, we highly recommend the following:  

• Install a virus program with the latest virus definitions and update them weekly.
• Microsoft service packs. must be installed regularly.  We can help you set up your system to notify you and download these updates automatically.  Some take over an hour to download by phone modem, so we recommend starting them late at night or other times when your phone is not used.
• Do not open suspicious email, even from known parties as this is the primary way that viruses are spread.  Once on your PC, the virus will use the email address's on your computer to send itself and make it appear the email is from you, (or someone else).
• If you have a permanent high speed connection or are on the Internet many hours at a time, install a firewall.  This can be part of your router setup for Internet connection sharing or software on your PC.  It is built into Windows XP, but must be activated.
• Do not give out your email address to strangers.  You'll often be asked for an email address when you enter contests or obtain free content from the Internet, setup a "junk" email account for this purpose.  Yahoo, MSN and many others will give you a free account, plus they and others have virus scanning built in.
• If you have additional questions, first open the start menu on your Windows desktop, click on help then type in a word or two about the subject you need help on.  The second place I look is on the internet at WWW.SUPPORT.MICROSOFT.COM OR WWW.GOOGLE.COM.  They may give you too many "hits", but you can narrow down your search by adding words to your search. 

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